Startups in South Africa

Startups in South Africa

307
Views

"Airbnb-style" also can be used for transporters in South Africa, the startup GetTruck make the booking time can be between 10 minutes to 2 hours.

OthersAfricalocals team posted the article • 0 comments • 307 views • 2019-06-24 04:46 • data from similar tags

Q1: Hi, Shailen, What's your education background, what were you working on before this startup gettruck.co.za. What's your work experience, Can you introduce your business to our users?

Back in 2017 i studied audio engineering, it was a 3 years course but i decided to drop out of college to pursue GetTruck full-time. 
I have very limited work experience, you can say GetTruck was my first job.

GetTruck is an online platform that aims to help clients who relocating homes find reliable transporters without the hassle of paperwork

Q2: How did you get into the transportation and programming world? How did that happen?

I have always had an interest in computing, i taught myself programming back in high school and fell in love with it ever since.

My father owns a transportation company called Mr Cheap Transport which deals with home removals and about 4 years back the company took a massive dip in revenue. That was all due to the digital disruption. 

GetTruck was a concept in order to solve most these issues within Mr Cheap Transport, basically i took the concept and made it reality by building the initial prototype.
Basically, i grew up in the industry and i understand how tough the transportation industry really is.

Q3:  What experience or idea inspires you to get started with gettruck.co.za and what does this mean to your potential users in South Africa? 

Growing up in the industry, very little people actually know how much effort goes into moving a home or flat. There are so many moving parts to it such as having a good workforce, quality drivers and so forth. 

There are a ton of home removals companies out there but a large majority of them don’t have any trained workforce and in some cases untrained drivers.

I am inspired to change this throughout the industry by providing those things to transporting companies and as well as providing excellent transporters to our clients.

Q4: How  GetTruck works? What are the services you can offer on your website? How did you find users who wanna buy your services? Why did drivers and transporters willing to use your services? How can you make transportation costs lower than before?

GetTruck works by a client who wants to move home or flat coming to the site and filling out our form. What we do is then send that move request to our network of transporters who are closest to the client’s area and they provide a quote on that move. The client will automatically receive the transporters quote.

They can choose to accept the quote and pay the booking fee online, once payment is confirmed, they will receive a calendar event and the transporter profile with full details. Both remain anonymous until booking is confirmed through payment.

Due to the nature of this, the booking time can be between 10 minutes to 2 hours. Depending on the network of transporting companies. Keep in mind that the industry average is 1 - 2 days, we have managed to bring that process down to an average of 30 minutes.




Q5: What are your thoughts on the current state of online transportation services in South Africa? How can your services help users?


Their are a few services that attempt to do an Uber-style home removals service but their are a few key issues with that model.
Instead of disrupting the industry, we intend on taking what exists and make it more manageable and formal. 



Q6:  How did you find your co-founders and employees? What's the story of how you set up your team?

At this point, my father is also a founder as he has a lot more experience with the industry. I am jumped on board to get the project rolling. So now it is mostly just myself that is working on growing the company as my father is way to busy working on an exit strategy for Mr Cheap Transport, so that he can work full time on GetTruck.
 





Q7: When you guys began to build this startup, What were the difficulties your team faced and how did you guys fix them?


There was a lot of confusion between my father and i between which model do we go for. A more Uber-style one or more of a Airbnb-style one. Personally i think this was the biggest challenge but at the end i made a convincing argument on why the Airbnb-style was a better fit at this point.


Q8: How did you get initial money to start the business? Did you raise some investment from angel investors like other companies?


We are actually self-funded. I don’t truly believe in the whole “funding-is-requirement” idea that the startup world makes it seem.


Q9: How did you attract new users to your website and scale your business?   What are the useful and practical operation methods you can share?

We do a lot of email marketing and we recently launched GetTruck News where users can read all about what’s happening at GetTruck.
We also do ads on Facebook, Google and so forth


Q10: How can you get drivers and transporters to your platform? How can you fix transaction disputes? Can you recommend one successful user example from your website? What did he get after he used your services? What is the link to it? 

The payment process is a very tricky area. We just add a markup to the transporter’s quote and the client pays us the markup in order to process the quote. Once paid the client and transporter receives the balance of what needs to be paid.


Q11: How did you grow your revenue? What's the story behind how you got your first revenue from clients?


Pretty simple, the selling point of GetTruck is that we get you a reliable transporter to move your home/flat goods without any hassle. Users love this, they absolutely dislike paperwork and want a quick and easy solution, so this fits into how we market to them



Q12: What is the advice do you have for newcomers who want to get into the area?


Focus on the customer, as you not dealing with their furniture. Items that they hold dear, if you show their goods as much love and care as they would. You will succeed in so many areas that transporting companies fail


Q13: What're your goals for your business?  Why do those goals are important for you?

Like i mentioned earlier, we intend on formalizing the industry. This is the end goal of GetTruck/ 


Q14: How do you keep learning? Where do you go to learn more?

I learn something new everyday. Being the CTO, i have to keep up with what’s happening in the tech space. I attend a large amount of meetup, i run a co-working space as well as i work a lot on open-source projects. I host the Vue.js in Cape Town meetup and do part-time lecturing on programming

I would say that meetups are the most important thing if you really want to connect with people and the understand the industry.







Q15: What's your biggest surprise over the last three, four years in the internet industry where you have been working? What happened that you didn't expect?

The internet is a massive place, their are so many things going on but the biggest surprise is just how big of a community the software space is! The software industry probably has the biggest community in the world and i am honored to be apart of it.
 





Q16: What's your plan for your business in the next months? What's your business roadmap for next year?

We intend on focusing on building revenue and make the client UX as smooth as possible, so a a lot of progressive enhancement 

Q17: Where can we know more official info about you and your companies?

We are still working on a transporter portal, but you can find out what’s happening at GetTruck News which is our very own blogging platform.





  view all
Q1: Hi, Shailen, What's your education background, what were you working on before this startup gettruck.co.za. What's your work experience, Can you introduce your business to our users?

Back in 2017 i studied audio engineering, it was a 3 years course but i decided to drop out of college to pursue GetTruck full-time. 
I have very limited work experience, you can say GetTruck was my first job.

GetTruck is an online platform that aims to help clients who relocating homes find reliable transporters without the hassle of paperwork

Q2: How did you get into the transportation and programming world? How did that happen?

I have always had an interest in computing, i taught myself programming back in high school and fell in love with it ever since.

My father owns a transportation company called Mr Cheap Transport which deals with home removals and about 4 years back the company took a massive dip in revenue. That was all due to the digital disruption. 

GetTruck was a concept in order to solve most these issues within Mr Cheap Transport, basically i took the concept and made it reality by building the initial prototype.
Basically, i grew up in the industry and i understand how tough the transportation industry really is.

Q3:  What experience or idea inspires you to get started with gettruck.co.za and what does this mean to your potential users in South Africa? 

Growing up in the industry, very little people actually know how much effort goes into moving a home or flat. There are so many moving parts to it such as having a good workforce, quality drivers and so forth. 

There are a ton of home removals companies out there but a large majority of them don’t have any trained workforce and in some cases untrained drivers.

I am inspired to change this throughout the industry by providing those things to transporting companies and as well as providing excellent transporters to our clients.

Q4: How  GetTruck works? What are the services you can offer on your website? How did you find users who wanna buy your services? Why did drivers and transporters willing to use your services? How can you make transportation costs lower than before?

GetTruck works by a client who wants to move home or flat coming to the site and filling out our form. What we do is then send that move request to our network of transporters who are closest to the client’s area and they provide a quote on that move. The client will automatically receive the transporters quote.

They can choose to accept the quote and pay the booking fee online, once payment is confirmed, they will receive a calendar event and the transporter profile with full details. Both remain anonymous until booking is confirmed through payment.

Due to the nature of this, the booking time can be between 10 minutes to 2 hours. Depending on the network of transporting companies. Keep in mind that the industry average is 1 - 2 days, we have managed to bring that process down to an average of 30 minutes.




Q5: What are your thoughts on the current state of online transportation services in South Africa? How can your services help users?


Their are a few services that attempt to do an Uber-style home removals service but their are a few key issues with that model.
Instead of disrupting the industry, we intend on taking what exists and make it more manageable and formal. 



Q6:  How did you find your co-founders and employees? What's the story of how you set up your team?

At this point, my father is also a founder as he has a lot more experience with the industry. I am jumped on board to get the project rolling. So now it is mostly just myself that is working on growing the company as my father is way to busy working on an exit strategy for Mr Cheap Transport, so that he can work full time on GetTruck.
 





Q7: When you guys began to build this startup, What were the difficulties your team faced and how did you guys fix them?


There was a lot of confusion between my father and i between which model do we go for. A more Uber-style one or more of a Airbnb-style one. Personally i think this was the biggest challenge but at the end i made a convincing argument on why the Airbnb-style was a better fit at this point.


Q8: How did you get initial money to start the business? Did you raise some investment from angel investors like other companies?


We are actually self-funded. I don’t truly believe in the whole “funding-is-requirement” idea that the startup world makes it seem.


Q9: How did you attract new users to your website and scale your business?   What are the useful and practical operation methods you can share?

We do a lot of email marketing and we recently launched GetTruck News where users can read all about what’s happening at GetTruck.
We also do ads on Facebook, Google and so forth


Q10: How can you get drivers and transporters to your platform? How can you fix transaction disputes? Can you recommend one successful user example from your website? What did he get after he used your services? What is the link to it? 

The payment process is a very tricky area. We just add a markup to the transporter’s quote and the client pays us the markup in order to process the quote. Once paid the client and transporter receives the balance of what needs to be paid.


Q11: How did you grow your revenue? What's the story behind how you got your first revenue from clients?


Pretty simple, the selling point of GetTruck is that we get you a reliable transporter to move your home/flat goods without any hassle. Users love this, they absolutely dislike paperwork and want a quick and easy solution, so this fits into how we market to them



Q12: What is the advice do you have for newcomers who want to get into the area?


Focus on the customer, as you not dealing with their furniture. Items that they hold dear, if you show their goods as much love and care as they would. You will succeed in so many areas that transporting companies fail


Q13: What're your goals for your business?  Why do those goals are important for you?

Like i mentioned earlier, we intend on formalizing the industry. This is the end goal of GetTruck/ 


Q14: How do you keep learning? Where do you go to learn more?

I learn something new everyday. Being the CTO, i have to keep up with what’s happening in the tech space. I attend a large amount of meetup, i run a co-working space as well as i work a lot on open-source projects. I host the Vue.js in Cape Town meetup and do part-time lecturing on programming

I would say that meetups are the most important thing if you really want to connect with people and the understand the industry.







Q15: What's your biggest surprise over the last three, four years in the internet industry where you have been working? What happened that you didn't expect?

The internet is a massive place, their are so many things going on but the biggest surprise is just how big of a community the software space is! The software industry probably has the biggest community in the world and i am honored to be apart of it.
 





Q16: What's your plan for your business in the next months? What's your business roadmap for next year?

We intend on focusing on building revenue and make the client UX as smooth as possible, so a a lot of progressive enhancement 

Q17: Where can we know more official info about you and your companies?

We are still working on a transporter portal, but you can find out what’s happening at GetTruck News which is our very own blogging platform.





 
330
Views

How to send your packages online with lower cost in South Africa? Sendeddy built a disruptive logistics platform

Local PeopleAfricalocals team posted the article • 0 comments • 330 views • 2019-02-14 00:54 • data from similar tags

Q1: What's your background, what were you working on before this startup Sendeddy, What's your work experience, Can you introduce your business to our users?


My past roles were as non-executive Director to Transman 2002-13; CIO Strategist Radiospoor; management of the Anglo American Outsource in 2001 and 2008 as well as Program Manager for End User Computer Strategy build for Old Mutual in 2014. 

I am a co-founder and current CEO of Sendeddy Technologies and has developed the business over the past 3 years along side with co-founder Maria Tsingos. Together they developed a prototype which was released in 2016, for On-demand Logistics, securing investment, produced a phone app in 2017, then web app, in 2018, to confirm the white label and e-commerce demand requirements. 

As a co-founder I am fully responsible for all Financial Management and Reporting, Investor Negotiations and Relations and Strategic Planning and Projects. Maria Tsingos handles the operations and marketing aspect of Sendeddy.

Sendeddy is a disruptive logistics platform that disintermediates the supply chain, connects Logistics companies, Couriers and self-employed transporters, crowd-souring, with companies, or individuals, sending on demand and harnessing Convenience, Optimization and Economies of scale through the routing and system algorithms.




Q2: What are your thoughts on the current state of online transport services in South Africa?

The idea behind Sendeddy is to help enhance and improve the state of current online transport services. Our platform is designed to allow for any transport business (small or large) to jump on and use the site to their advantage. We are building towards offering a complete offering of all three major factors within todays logistics and delivery environment namely; convenience, affordability and optimisation.



Q3:  How did you find your co-founders and employees? What’s the story of how you setup your team? (please attach some team photos and co-founders photos)

I approached Maris in 2016 to help build the business up with me. Together we established a board of directors and started bringing in shareholders to help fund the business.



Q4: When you guys built the initial products and service, What were the difficulties your team faced and how did you fix them?

We initially faced a lack of available resources in terms of labour and we had to make up for it by working extremely efficiently and hard to ensure we kept up with as many expectations as possible.


Q5: How did you get initial money to start the business? Did you raise some investment from some angel investors like other internet companies?

I  used my entire savings as well as sold my Audi to initially fund the business. We were then fortunate enough to come across our first seed capital investor and used those funds to develop our first ever mobile application, which we intend to rebrand as to reflect our current sleek black and white CI.



Q6: How did you attract new users to your website and use your software?  What are the useful operation methods you can share?

We had a very limited marketing budget to begin with however we believe we effectively utilised our resources and pulled together some small to medium sized promotional and training events used to inform and educate prospects on Sendeddy and the disruptive technology that we are trying to introduce. The approach we took was to reduce unnecessary costs by trying to do it right the first time. We had acquired an in-house designer who’s level of skill was excellent and was in fact extremely affordable for the high quality service she provided. We also ensured that the people we did employ on a full time basis were equipped to wear many hats and work within various sectors of the business. It is so important to  hire the right people during the Dev/POC phases of the business because you cannot afford the costs of negligence or severe mistakes.



Q7: Have you experienced start-up failures before? If YES, what did you learn from it?

Not yet.


Q8: How did you grow your revenue? What’s the story behind how you got your first revenue from clients?

Our initial approach was to target the consumer to consumer market however we found that our best revenue generating market was in fact the small business to SME sectors. During our initial application launch we gained traction from users who saw our product as an “Uber” replicant and used us as an alternative to send themselves around, however we decided to shelve the application and build the current website to allow for businesses to utilise us for the purpose of true on-demand delivery. We approached these businesses face to face and with extensive calling and email marketing strategies as to avoid high Marketing costs.


Q9: What operational data you can share? The user amounts, revenues, employee numbers, GMV, etc.

Our site officially went live last year March/April and from then until now we have generated over 20 000 $ that we have paid out to transporters (Individuals and logistics companies)

There are two full time employees and several shareholders that operate within the business however we have employed people on a part-time and internship basis in between to help with administrative and operational duties.


Q10: How do you attract senders to place orders on your website?  What is the  average cost for per package in South Africa? What is the cost for sending a package on Sendeddy?

We ensure that we provide excellent customer service which in turn results in word of mouth and organic growth. The beauty about Sendeddy is that our pricing structure doesn’t work like your general couriers. We do not charge per volume, weight, height etc and instead we offer a service that is based on per km rates (local ofcourse). When it comes to intercity transportation, the couriers and logistic companies signed up with quote accordingly. Our system is also the first online platform with a routing function in which the user can select a vehicle and then route as many packages as he/she likes and witness the incredible price savings on being able to

With Sendeddy a user is able to fill a motorbike/sedan/van and only pay per as per the distance. Although the system is still being developed and AI will be implemented that takes in account volumetric considerations and time, we will always strive to be different to any other platform out there.



Q11: How do you ensure transporter quality?

All of our transporters are verified through Intergreatme and are required to have a valid PRDP licence before we allow them to transport and goods on our site.

Intergreatme is an online verification application that you can download off your IOS/Playstore that uses facial recognition to ensure the transporter is who they say they are as well as checks their proof of residence, criminal record and ID/Drivers License.

We also provide training prior to any delivery being done to ensure the transporters are capable of using the platform correctly as well as on customer service and any potential emergency procedures.



Q12: What’s your goals for your business? Why do that goals are important  for you?

We are aiming at onboarding thousands of transporters and hundreds of thousands of clients to create a true crowd sourcing on-demand service. We are also focussed on bringing Sendeddy into the township areas to help grow and stabilise the economies within. The township project has always been close to my heart and we are set on bringing on as many transporters as possible to help provide them with a steady income through our site.

We want to be the big brother of disruptive logistics within South Africa and to start off with, and to gradually grow within other African regions and internationally as well.



Q13: What’s your view on your competitors?

We like to know who are competitors are as well as what they are offering because it really helps us measure our performance and ensure that our service stands out from the rest. We have not come across anything quite like Sendeddy just yet, although there are smaller digital couriers out there which we have taken a stance of not seeing them as our competitor but too rather approach them and offer them Sendeddy as an add on to their income generation.






  view all
Q1: What's your background, what were you working on before this startup Sendeddy, What's your work experience, Can you introduce your business to our users?


My past roles were as non-executive Director to Transman 2002-13; CIO Strategist Radiospoor; management of the Anglo American Outsource in 2001 and 2008 as well as Program Manager for End User Computer Strategy build for Old Mutual in 2014. 

I am a co-founder and current CEO of Sendeddy Technologies and has developed the business over the past 3 years along side with co-founder Maria Tsingos. Together they developed a prototype which was released in 2016, for On-demand Logistics, securing investment, produced a phone app in 2017, then web app, in 2018, to confirm the white label and e-commerce demand requirements. 

As a co-founder I am fully responsible for all Financial Management and Reporting, Investor Negotiations and Relations and Strategic Planning and Projects. Maria Tsingos handles the operations and marketing aspect of Sendeddy.

Sendeddy is a disruptive logistics platform that disintermediates the supply chain, connects Logistics companies, Couriers and self-employed transporters, crowd-souring, with companies, or individuals, sending on demand and harnessing Convenience, Optimization and Economies of scale through the routing and system algorithms.





Q2: What are your thoughts on the current state of online transport services in South Africa?

The idea behind Sendeddy is to help enhance and improve the state of current online transport services. Our platform is designed to allow for any transport business (small or large) to jump on and use the site to their advantage. We are building towards offering a complete offering of all three major factors within todays logistics and delivery environment namely; convenience, affordability and optimisation.



Q3:  How did you find your co-founders and employees? What’s the story of how you setup your team? (please attach some team photos and co-founders photos)

I approached Maris in 2016 to help build the business up with me. Together we established a board of directors and started bringing in shareholders to help fund the business.



Q4: When you guys built the initial products and service, What were the difficulties your team faced and how did you fix them?

We initially faced a lack of available resources in terms of labour and we had to make up for it by working extremely efficiently and hard to ensure we kept up with as many expectations as possible.


Q5: How did you get initial money to start the business? Did you raise some investment from some angel investors like other internet companies?

I  used my entire savings as well as sold my Audi to initially fund the business. We were then fortunate enough to come across our first seed capital investor and used those funds to develop our first ever mobile application, which we intend to rebrand as to reflect our current sleek black and white CI.



Q6: How did you attract new users to your website and use your software?  What are the useful operation methods you can share?

We had a very limited marketing budget to begin with however we believe we effectively utilised our resources and pulled together some small to medium sized promotional and training events used to inform and educate prospects on Sendeddy and the disruptive technology that we are trying to introduce. The approach we took was to reduce unnecessary costs by trying to do it right the first time. We had acquired an in-house designer who’s level of skill was excellent and was in fact extremely affordable for the high quality service she provided. We also ensured that the people we did employ on a full time basis were equipped to wear many hats and work within various sectors of the business. It is so important to  hire the right people during the Dev/POC phases of the business because you cannot afford the costs of negligence or severe mistakes.



Q7: Have you experienced start-up failures before? If YES, what did you learn from it?

Not yet.


Q8: How did you grow your revenue? What’s the story behind how you got your first revenue from clients?

Our initial approach was to target the consumer to consumer market however we found that our best revenue generating market was in fact the small business to SME sectors. During our initial application launch we gained traction from users who saw our product as an “Uber” replicant and used us as an alternative to send themselves around, however we decided to shelve the application and build the current website to allow for businesses to utilise us for the purpose of true on-demand delivery. We approached these businesses face to face and with extensive calling and email marketing strategies as to avoid high Marketing costs.


Q9: What operational data you can share? The user amounts, revenues, employee numbers, GMV, etc.

Our site officially went live last year March/April and from then until now we have generated over 20 000 $ that we have paid out to transporters (Individuals and logistics companies)

There are two full time employees and several shareholders that operate within the business however we have employed people on a part-time and internship basis in between to help with administrative and operational duties.



Q10: How do you attract senders to place orders on your website?  What is the  average cost for per package in South Africa? What is the cost for sending a package on Sendeddy?

We ensure that we provide excellent customer service which in turn results in word of mouth and organic growth. The beauty about Sendeddy is that our pricing structure doesn’t work like your general couriers. We do not charge per volume, weight, height etc and instead we offer a service that is based on per km rates (local ofcourse). When it comes to intercity transportation, the couriers and logistic companies signed up with quote accordingly. Our system is also the first online platform with a routing function in which the user can select a vehicle and then route as many packages as he/she likes and witness the incredible price savings on being able to

With Sendeddy a user is able to fill a motorbike/sedan/van and only pay per as per the distance. Although the system is still being developed and AI will be implemented that takes in account volumetric considerations and time, we will always strive to be different to any other platform out there.




Q11: How do you ensure transporter quality?

All of our transporters are verified through Intergreatme and are required to have a valid PRDP licence before we allow them to transport and goods on our site.

Intergreatme is an online verification application that you can download off your IOS/Playstore that uses facial recognition to ensure the transporter is who they say they are as well as checks their proof of residence, criminal record and ID/Drivers License.

We also provide training prior to any delivery being done to ensure the transporters are capable of using the platform correctly as well as on customer service and any potential emergency procedures.




Q12: What’s your goals for your business? Why do that goals are important  for you?

We are aiming at onboarding thousands of transporters and hundreds of thousands of clients to create a true crowd sourcing on-demand service. We are also focussed on bringing Sendeddy into the township areas to help grow and stabilise the economies within. The township project has always been close to my heart and we are set on bringing on as many transporters as possible to help provide them with a steady income through our site.

We want to be the big brother of disruptive logistics within South Africa and to start off with, and to gradually grow within other African regions and internationally as well.




Q13: What’s your view on your competitors?

We like to know who are competitors are as well as what they are offering because it really helps us measure our performance and ensure that our service stands out from the rest. We have not come across anything quite like Sendeddy just yet, although there are smaller digital couriers out there which we have taken a stance of not seeing them as our competitor but too rather approach them and offer them Sendeddy as an add on to their income generation.






 
307
Views

"Airbnb-style" also can be used for transporters in South Africa, the startup GetTruck make the booking time can be between 10 minutes to 2 hours.

OthersAfricalocals team posted the article • 0 comments • 307 views • 2019-06-24 04:46 • data from similar tags

Q1: Hi, Shailen, What's your education background, what were you working on before this startup gettruck.co.za. What's your work experience, Can you introduce your business to our users?

Back in 2017 i studied audio engineering, it was a 3 years course but i decided to drop out of college to pursue GetTruck full-time. 
I have very limited work experience, you can say GetTruck was my first job.

GetTruck is an online platform that aims to help clients who relocating homes find reliable transporters without the hassle of paperwork

Q2: How did you get into the transportation and programming world? How did that happen?

I have always had an interest in computing, i taught myself programming back in high school and fell in love with it ever since.

My father owns a transportation company called Mr Cheap Transport which deals with home removals and about 4 years back the company took a massive dip in revenue. That was all due to the digital disruption. 

GetTruck was a concept in order to solve most these issues within Mr Cheap Transport, basically i took the concept and made it reality by building the initial prototype.
Basically, i grew up in the industry and i understand how tough the transportation industry really is.

Q3:  What experience or idea inspires you to get started with gettruck.co.za and what does this mean to your potential users in South Africa? 

Growing up in the industry, very little people actually know how much effort goes into moving a home or flat. There are so many moving parts to it such as having a good workforce, quality drivers and so forth. 

There are a ton of home removals companies out there but a large majority of them don’t have any trained workforce and in some cases untrained drivers.

I am inspired to change this throughout the industry by providing those things to transporting companies and as well as providing excellent transporters to our clients.

Q4: How  GetTruck works? What are the services you can offer on your website? How did you find users who wanna buy your services? Why did drivers and transporters willing to use your services? How can you make transportation costs lower than before?

GetTruck works by a client who wants to move home or flat coming to the site and filling out our form. What we do is then send that move request to our network of transporters who are closest to the client’s area and they provide a quote on that move. The client will automatically receive the transporters quote.

They can choose to accept the quote and pay the booking fee online, once payment is confirmed, they will receive a calendar event and the transporter profile with full details. Both remain anonymous until booking is confirmed through payment.

Due to the nature of this, the booking time can be between 10 minutes to 2 hours. Depending on the network of transporting companies. Keep in mind that the industry average is 1 - 2 days, we have managed to bring that process down to an average of 30 minutes.




Q5: What are your thoughts on the current state of online transportation services in South Africa? How can your services help users?


Their are a few services that attempt to do an Uber-style home removals service but their are a few key issues with that model.
Instead of disrupting the industry, we intend on taking what exists and make it more manageable and formal. 



Q6:  How did you find your co-founders and employees? What's the story of how you set up your team?

At this point, my father is also a founder as he has a lot more experience with the industry. I am jumped on board to get the project rolling. So now it is mostly just myself that is working on growing the company as my father is way to busy working on an exit strategy for Mr Cheap Transport, so that he can work full time on GetTruck.
 





Q7: When you guys began to build this startup, What were the difficulties your team faced and how did you guys fix them?


There was a lot of confusion between my father and i between which model do we go for. A more Uber-style one or more of a Airbnb-style one. Personally i think this was the biggest challenge but at the end i made a convincing argument on why the Airbnb-style was a better fit at this point.


Q8: How did you get initial money to start the business? Did you raise some investment from angel investors like other companies?


We are actually self-funded. I don’t truly believe in the whole “funding-is-requirement” idea that the startup world makes it seem.


Q9: How did you attract new users to your website and scale your business?   What are the useful and practical operation methods you can share?

We do a lot of email marketing and we recently launched GetTruck News where users can read all about what’s happening at GetTruck.
We also do ads on Facebook, Google and so forth


Q10: How can you get drivers and transporters to your platform? How can you fix transaction disputes? Can you recommend one successful user example from your website? What did he get after he used your services? What is the link to it? 

The payment process is a very tricky area. We just add a markup to the transporter’s quote and the client pays us the markup in order to process the quote. Once paid the client and transporter receives the balance of what needs to be paid.


Q11: How did you grow your revenue? What's the story behind how you got your first revenue from clients?


Pretty simple, the selling point of GetTruck is that we get you a reliable transporter to move your home/flat goods without any hassle. Users love this, they absolutely dislike paperwork and want a quick and easy solution, so this fits into how we market to them



Q12: What is the advice do you have for newcomers who want to get into the area?


Focus on the customer, as you not dealing with their furniture. Items that they hold dear, if you show their goods as much love and care as they would. You will succeed in so many areas that transporting companies fail


Q13: What're your goals for your business?  Why do those goals are important for you?

Like i mentioned earlier, we intend on formalizing the industry. This is the end goal of GetTruck/ 


Q14: How do you keep learning? Where do you go to learn more?

I learn something new everyday. Being the CTO, i have to keep up with what’s happening in the tech space. I attend a large amount of meetup, i run a co-working space as well as i work a lot on open-source projects. I host the Vue.js in Cape Town meetup and do part-time lecturing on programming

I would say that meetups are the most important thing if you really want to connect with people and the understand the industry.







Q15: What's your biggest surprise over the last three, four years in the internet industry where you have been working? What happened that you didn't expect?

The internet is a massive place, their are so many things going on but the biggest surprise is just how big of a community the software space is! The software industry probably has the biggest community in the world and i am honored to be apart of it.
 





Q16: What's your plan for your business in the next months? What's your business roadmap for next year?

We intend on focusing on building revenue and make the client UX as smooth as possible, so a a lot of progressive enhancement 

Q17: Where can we know more official info about you and your companies?

We are still working on a transporter portal, but you can find out what’s happening at GetTruck News which is our very own blogging platform.





  view all
Q1: Hi, Shailen, What's your education background, what were you working on before this startup gettruck.co.za. What's your work experience, Can you introduce your business to our users?

Back in 2017 i studied audio engineering, it was a 3 years course but i decided to drop out of college to pursue GetTruck full-time. 
I have very limited work experience, you can say GetTruck was my first job.

GetTruck is an online platform that aims to help clients who relocating homes find reliable transporters without the hassle of paperwork

Q2: How did you get into the transportation and programming world? How did that happen?

I have always had an interest in computing, i taught myself programming back in high school and fell in love with it ever since.

My father owns a transportation company called Mr Cheap Transport which deals with home removals and about 4 years back the company took a massive dip in revenue. That was all due to the digital disruption. 

GetTruck was a concept in order to solve most these issues within Mr Cheap Transport, basically i took the concept and made it reality by building the initial prototype.
Basically, i grew up in the industry and i understand how tough the transportation industry really is.

Q3:  What experience or idea inspires you to get started with gettruck.co.za and what does this mean to your potential users in South Africa? 

Growing up in the industry, very little people actually know how much effort goes into moving a home or flat. There are so many moving parts to it such as having a good workforce, quality drivers and so forth. 

There are a ton of home removals companies out there but a large majority of them don’t have any trained workforce and in some cases untrained drivers.

I am inspired to change this throughout the industry by providing those things to transporting companies and as well as providing excellent transporters to our clients.

Q4: How  GetTruck works? What are the services you can offer on your website? How did you find users who wanna buy your services? Why did drivers and transporters willing to use your services? How can you make transportation costs lower than before?

GetTruck works by a client who wants to move home or flat coming to the site and filling out our form. What we do is then send that move request to our network of transporters who are closest to the client’s area and they provide a quote on that move. The client will automatically receive the transporters quote.

They can choose to accept the quote and pay the booking fee online, once payment is confirmed, they will receive a calendar event and the transporter profile with full details. Both remain anonymous until booking is confirmed through payment.

Due to the nature of this, the booking time can be between 10 minutes to 2 hours. Depending on the network of transporting companies. Keep in mind that the industry average is 1 - 2 days, we have managed to bring that process down to an average of 30 minutes.




Q5: What are your thoughts on the current state of online transportation services in South Africa? How can your services help users?


Their are a few services that attempt to do an Uber-style home removals service but their are a few key issues with that model.
Instead of disrupting the industry, we intend on taking what exists and make it more manageable and formal. 



Q6:  How did you find your co-founders and employees? What's the story of how you set up your team?

At this point, my father is also a founder as he has a lot more experience with the industry. I am jumped on board to get the project rolling. So now it is mostly just myself that is working on growing the company as my father is way to busy working on an exit strategy for Mr Cheap Transport, so that he can work full time on GetTruck.
 





Q7: When you guys began to build this startup, What were the difficulties your team faced and how did you guys fix them?


There was a lot of confusion between my father and i between which model do we go for. A more Uber-style one or more of a Airbnb-style one. Personally i think this was the biggest challenge but at the end i made a convincing argument on why the Airbnb-style was a better fit at this point.


Q8: How did you get initial money to start the business? Did you raise some investment from angel investors like other companies?


We are actually self-funded. I don’t truly believe in the whole “funding-is-requirement” idea that the startup world makes it seem.


Q9: How did you attract new users to your website and scale your business?   What are the useful and practical operation methods you can share?

We do a lot of email marketing and we recently launched GetTruck News where users can read all about what’s happening at GetTruck.
We also do ads on Facebook, Google and so forth


Q10: How can you get drivers and transporters to your platform? How can you fix transaction disputes? Can you recommend one successful user example from your website? What did he get after he used your services? What is the link to it? 

The payment process is a very tricky area. We just add a markup to the transporter’s quote and the client pays us the markup in order to process the quote. Once paid the client and transporter receives the balance of what needs to be paid.


Q11: How did you grow your revenue? What's the story behind how you got your first revenue from clients?


Pretty simple, the selling point of GetTruck is that we get you a reliable transporter to move your home/flat goods without any hassle. Users love this, they absolutely dislike paperwork and want a quick and easy solution, so this fits into how we market to them



Q12: What is the advice do you have for newcomers who want to get into the area?


Focus on the customer, as you not dealing with their furniture. Items that they hold dear, if you show their goods as much love and care as they would. You will succeed in so many areas that transporting companies fail


Q13: What're your goals for your business?  Why do those goals are important for you?

Like i mentioned earlier, we intend on formalizing the industry. This is the end goal of GetTruck/ 


Q14: How do you keep learning? Where do you go to learn more?

I learn something new everyday. Being the CTO, i have to keep up with what’s happening in the tech space. I attend a large amount of meetup, i run a co-working space as well as i work a lot on open-source projects. I host the Vue.js in Cape Town meetup and do part-time lecturing on programming

I would say that meetups are the most important thing if you really want to connect with people and the understand the industry.







Q15: What's your biggest surprise over the last three, four years in the internet industry where you have been working? What happened that you didn't expect?

The internet is a massive place, their are so many things going on but the biggest surprise is just how big of a community the software space is! The software industry probably has the biggest community in the world and i am honored to be apart of it.
 





Q16: What's your plan for your business in the next months? What's your business roadmap for next year?

We intend on focusing on building revenue and make the client UX as smooth as possible, so a a lot of progressive enhancement 

Q17: Where can we know more official info about you and your companies?

We are still working on a transporter portal, but you can find out what’s happening at GetTruck News which is our very own blogging platform.





 
330
Views

How to send your packages online with lower cost in South Africa? Sendeddy built a disruptive logistics platform

Local PeopleAfricalocals team posted the article • 0 comments • 330 views • 2019-02-14 00:54 • data from similar tags

Q1: What's your background, what were you working on before this startup Sendeddy, What's your work experience, Can you introduce your business to our users?


My past roles were as non-executive Director to Transman 2002-13; CIO Strategist Radiospoor; management of the Anglo American Outsource in 2001 and 2008 as well as Program Manager for End User Computer Strategy build for Old Mutual in 2014. 

I am a co-founder and current CEO of Sendeddy Technologies and has developed the business over the past 3 years along side with co-founder Maria Tsingos. Together they developed a prototype which was released in 2016, for On-demand Logistics, securing investment, produced a phone app in 2017, then web app, in 2018, to confirm the white label and e-commerce demand requirements. 

As a co-founder I am fully responsible for all Financial Management and Reporting, Investor Negotiations and Relations and Strategic Planning and Projects. Maria Tsingos handles the operations and marketing aspect of Sendeddy.

Sendeddy is a disruptive logistics platform that disintermediates the supply chain, connects Logistics companies, Couriers and self-employed transporters, crowd-souring, with companies, or individuals, sending on demand and harnessing Convenience, Optimization and Economies of scale through the routing and system algorithms.




Q2: What are your thoughts on the current state of online transport services in South Africa?

The idea behind Sendeddy is to help enhance and improve the state of current online transport services. Our platform is designed to allow for any transport business (small or large) to jump on and use the site to their advantage. We are building towards offering a complete offering of all three major factors within todays logistics and delivery environment namely; convenience, affordability and optimisation.



Q3:  How did you find your co-founders and employees? What’s the story of how you setup your team? (please attach some team photos and co-founders photos)

I approached Maris in 2016 to help build the business up with me. Together we established a board of directors and started bringing in shareholders to help fund the business.



Q4: When you guys built the initial products and service, What were the difficulties your team faced and how did you fix them?

We initially faced a lack of available resources in terms of labour and we had to make up for it by working extremely efficiently and hard to ensure we kept up with as many expectations as possible.


Q5: How did you get initial money to start the business? Did you raise some investment from some angel investors like other internet companies?

I  used my entire savings as well as sold my Audi to initially fund the business. We were then fortunate enough to come across our first seed capital investor and used those funds to develop our first ever mobile application, which we intend to rebrand as to reflect our current sleek black and white CI.



Q6: How did you attract new users to your website and use your software?  What are the useful operation methods you can share?

We had a very limited marketing budget to begin with however we believe we effectively utilised our resources and pulled together some small to medium sized promotional and training events used to inform and educate prospects on Sendeddy and the disruptive technology that we are trying to introduce. The approach we took was to reduce unnecessary costs by trying to do it right the first time. We had acquired an in-house designer who’s level of skill was excellent and was in fact extremely affordable for the high quality service she provided. We also ensured that the people we did employ on a full time basis were equipped to wear many hats and work within various sectors of the business. It is so important to  hire the right people during the Dev/POC phases of the business because you cannot afford the costs of negligence or severe mistakes.



Q7: Have you experienced start-up failures before? If YES, what did you learn from it?

Not yet.


Q8: How did you grow your revenue? What’s the story behind how you got your first revenue from clients?

Our initial approach was to target the consumer to consumer market however we found that our best revenue generating market was in fact the small business to SME sectors. During our initial application launch we gained traction from users who saw our product as an “Uber” replicant and used us as an alternative to send themselves around, however we decided to shelve the application and build the current website to allow for businesses to utilise us for the purpose of true on-demand delivery. We approached these businesses face to face and with extensive calling and email marketing strategies as to avoid high Marketing costs.


Q9: What operational data you can share? The user amounts, revenues, employee numbers, GMV, etc.

Our site officially went live last year March/April and from then until now we have generated over 20 000 $ that we have paid out to transporters (Individuals and logistics companies)

There are two full time employees and several shareholders that operate within the business however we have employed people on a part-time and internship basis in between to help with administrative and operational duties.


Q10: How do you attract senders to place orders on your website?  What is the  average cost for per package in South Africa? What is the cost for sending a package on Sendeddy?

We ensure that we provide excellent customer service which in turn results in word of mouth and organic growth. The beauty about Sendeddy is that our pricing structure doesn’t work like your general couriers. We do not charge per volume, weight, height etc and instead we offer a service that is based on per km rates (local ofcourse). When it comes to intercity transportation, the couriers and logistic companies signed up with quote accordingly. Our system is also the first online platform with a routing function in which the user can select a vehicle and then route as many packages as he/she likes and witness the incredible price savings on being able to

With Sendeddy a user is able to fill a motorbike/sedan/van and only pay per as per the distance. Although the system is still being developed and AI will be implemented that takes in account volumetric considerations and time, we will always strive to be different to any other platform out there.



Q11: How do you ensure transporter quality?

All of our transporters are verified through Intergreatme and are required to have a valid PRDP licence before we allow them to transport and goods on our site.

Intergreatme is an online verification application that you can download off your IOS/Playstore that uses facial recognition to ensure the transporter is who they say they are as well as checks their proof of residence, criminal record and ID/Drivers License.

We also provide training prior to any delivery being done to ensure the transporters are capable of using the platform correctly as well as on customer service and any potential emergency procedures.



Q12: What’s your goals for your business? Why do that goals are important  for you?

We are aiming at onboarding thousands of transporters and hundreds of thousands of clients to create a true crowd sourcing on-demand service. We are also focussed on bringing Sendeddy into the township areas to help grow and stabilise the economies within. The township project has always been close to my heart and we are set on bringing on as many transporters as possible to help provide them with a steady income through our site.

We want to be the big brother of disruptive logistics within South Africa and to start off with, and to gradually grow within other African regions and internationally as well.



Q13: What’s your view on your competitors?

We like to know who are competitors are as well as what they are offering because it really helps us measure our performance and ensure that our service stands out from the rest. We have not come across anything quite like Sendeddy just yet, although there are smaller digital couriers out there which we have taken a stance of not seeing them as our competitor but too rather approach them and offer them Sendeddy as an add on to their income generation.






  view all
Q1: What's your background, what were you working on before this startup Sendeddy, What's your work experience, Can you introduce your business to our users?


My past roles were as non-executive Director to Transman 2002-13; CIO Strategist Radiospoor; management of the Anglo American Outsource in 2001 and 2008 as well as Program Manager for End User Computer Strategy build for Old Mutual in 2014. 

I am a co-founder and current CEO of Sendeddy Technologies and has developed the business over the past 3 years along side with co-founder Maria Tsingos. Together they developed a prototype which was released in 2016, for On-demand Logistics, securing investment, produced a phone app in 2017, then web app, in 2018, to confirm the white label and e-commerce demand requirements. 

As a co-founder I am fully responsible for all Financial Management and Reporting, Investor Negotiations and Relations and Strategic Planning and Projects. Maria Tsingos handles the operations and marketing aspect of Sendeddy.

Sendeddy is a disruptive logistics platform that disintermediates the supply chain, connects Logistics companies, Couriers and self-employed transporters, crowd-souring, with companies, or individuals, sending on demand and harnessing Convenience, Optimization and Economies of scale through the routing and system algorithms.





Q2: What are your thoughts on the current state of online transport services in South Africa?

The idea behind Sendeddy is to help enhance and improve the state of current online transport services. Our platform is designed to allow for any transport business (small or large) to jump on and use the site to their advantage. We are building towards offering a complete offering of all three major factors within todays logistics and delivery environment namely; convenience, affordability and optimisation.



Q3:  How did you find your co-founders and employees? What’s the story of how you setup your team? (please attach some team photos and co-founders photos)

I approached Maris in 2016 to help build the business up with me. Together we established a board of directors and started bringing in shareholders to help fund the business.



Q4: When you guys built the initial products and service, What were the difficulties your team faced and how did you fix them?

We initially faced a lack of available resources in terms of labour and we had to make up for it by working extremely efficiently and hard to ensure we kept up with as many expectations as possible.


Q5: How did you get initial money to start the business? Did you raise some investment from some angel investors like other internet companies?

I  used my entire savings as well as sold my Audi to initially fund the business. We were then fortunate enough to come across our first seed capital investor and used those funds to develop our first ever mobile application, which we intend to rebrand as to reflect our current sleek black and white CI.



Q6: How did you attract new users to your website and use your software?  What are the useful operation methods you can share?

We had a very limited marketing budget to begin with however we believe we effectively utilised our resources and pulled together some small to medium sized promotional and training events used to inform and educate prospects on Sendeddy and the disruptive technology that we are trying to introduce. The approach we took was to reduce unnecessary costs by trying to do it right the first time. We had acquired an in-house designer who’s level of skill was excellent and was in fact extremely affordable for the high quality service she provided. We also ensured that the people we did employ on a full time basis were equipped to wear many hats and work within various sectors of the business. It is so important to  hire the right people during the Dev/POC phases of the business because you cannot afford the costs of negligence or severe mistakes.



Q7: Have you experienced start-up failures before? If YES, what did you learn from it?

Not yet.


Q8: How did you grow your revenue? What’s the story behind how you got your first revenue from clients?

Our initial approach was to target the consumer to consumer market however we found that our best revenue generating market was in fact the small business to SME sectors. During our initial application launch we gained traction from users who saw our product as an “Uber” replicant and used us as an alternative to send themselves around, however we decided to shelve the application and build the current website to allow for businesses to utilise us for the purpose of true on-demand delivery. We approached these businesses face to face and with extensive calling and email marketing strategies as to avoid high Marketing costs.


Q9: What operational data you can share? The user amounts, revenues, employee numbers, GMV, etc.

Our site officially went live last year March/April and from then until now we have generated over 20 000 $ that we have paid out to transporters (Individuals and logistics companies)

There are two full time employees and several shareholders that operate within the business however we have employed people on a part-time and internship basis in between to help with administrative and operational duties.



Q10: How do you attract senders to place orders on your website?  What is the  average cost for per package in South Africa? What is the cost for sending a package on Sendeddy?

We ensure that we provide excellent customer service which in turn results in word of mouth and organic growth. The beauty about Sendeddy is that our pricing structure doesn’t work like your general couriers. We do not charge per volume, weight, height etc and instead we offer a service that is based on per km rates (local ofcourse). When it comes to intercity transportation, the couriers and logistic companies signed up with quote accordingly. Our system is also the first online platform with a routing function in which the user can select a vehicle and then route as many packages as he/she likes and witness the incredible price savings on being able to

With Sendeddy a user is able to fill a motorbike/sedan/van and only pay per as per the distance. Although the system is still being developed and AI will be implemented that takes in account volumetric considerations and time, we will always strive to be different to any other platform out there.




Q11: How do you ensure transporter quality?

All of our transporters are verified through Intergreatme and are required to have a valid PRDP licence before we allow them to transport and goods on our site.

Intergreatme is an online verification application that you can download off your IOS/Playstore that uses facial recognition to ensure the transporter is who they say they are as well as checks their proof of residence, criminal record and ID/Drivers License.

We also provide training prior to any delivery being done to ensure the transporters are capable of using the platform correctly as well as on customer service and any potential emergency procedures.




Q12: What’s your goals for your business? Why do that goals are important  for you?

We are aiming at onboarding thousands of transporters and hundreds of thousands of clients to create a true crowd sourcing on-demand service. We are also focussed on bringing Sendeddy into the township areas to help grow and stabilise the economies within. The township project has always been close to my heart and we are set on bringing on as many transporters as possible to help provide them with a steady income through our site.

We want to be the big brother of disruptive logistics within South Africa and to start off with, and to gradually grow within other African regions and internationally as well.




Q13: What’s your view on your competitors?

We like to know who are competitors are as well as what they are offering because it really helps us measure our performance and ensure that our service stands out from the rest. We have not come across anything quite like Sendeddy just yet, although there are smaller digital couriers out there which we have taken a stance of not seeing them as our competitor but too rather approach them and offer them Sendeddy as an add on to their income generation.